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This privacy statement is designed to tell you how Thomson Reuters Healthcare uses and
secures your personal information. This privacy statement describes the practices of
the Thomson Reuters Healthcare Community, which is presently offered by the following
companies: MercuryMD, Micromedex and PDR (certain consumer based PDR sites such as
www.pdrhealth.com and www.pdrbookstore.com are controlled by their own privacy statements,
please review those privacy terms and conditions separately). As described below, this
privacy statement relates solely to the online and offline information collection and use
practices of the Thomson Reuters Healthcare Community.
Information that We Collect
In general, you may browse online many parts of the Thomson Reuters Healthcare Community
without providing any personal information. The information we collect from web site
visitors is collected on an aggregate basis as you and others browse our web sites, and
is not used to identify you in any way.
If you want to interact with Thomson Reuters Healthcare and take advantage of the materials
available from Thomson Reuters Healthcare to qualified professionals (such as the PDR),
you may register with Thomson Reuters Healthcare and join the Thomson Reuters Healthcare
Community. You may register online at any of our web sites or offline, by providing us
with personal information via phone, facsimile or mail. Registration is completely voluntary
and free. When you join the Thomson Reuters Healthcare Community, we collect:
contact information (such as name, office address, office phone and fax numbers,
and email address), and
other personal information (such as information about your professional background,
licensure, practice and areas of specialization as well as any other personal information
that you choose to provide us.)
We will tailor the materials we provide you based on the information in your profile, such
as specialty. Please note that certain products (such as the PDR®) are only available
to qualified, credentialed professionals, so you may not receive access to all of the
services we offer if we cannot confirm your qualification.
If you are a registered user of Thomson Reuters Healthcare Community products and services,
we will also collect information about your use of our products and services. For
example, we will record information about the CME activities in which you participate,
newsletters you subscribe to, and web sites, tools and other services that you use.
How We Use the Information
In general, we use all of the information we collect in order to:
respond to your requests for information
provide you with products and services
determine if you are eligible for certain products or services
provide customer service
provide you with additional information that may be of interest,
including marketing and educational materials from us and our partners
If you purchase a product from us (such as book or newsletter subscription), you
may provide us with a credit card number. This credit card number will only be
used to process your purchase. We will not disclose credit card numbers to any
third party for marketing purposes under any circumstances.
Unless you tell us not to, we may also provide information about you or your
practice to other Thomson Reuters companies and unaffiliated third parties.
For example, like most publishers, we share our subscriber lists with selected
business partners so that they may offer you products and services directly.
Thomson Reuters companies also publish various quality programs and products,
and we may include information about your practice in those items.
We may also share your information with other third parties who perform services
for us, but we forbid these companies from using your personal information for
their own purposes.
Please note that we may disclose any information as required by law, when necessary
for health or safety purposes, or when needed to protect our legal rights. For
example, we may disclose information about you in response to a subpoena. We
may also disclose information about you in connection with the transfer of
assets of our business. Additionally, as we continue to develop the Thomson
Reuters Healthcare Community, we might sell or buy business units. In such
transactions, customer information generally is one of the transferred business
assets but remains subject to the promises made in any pre-existing privacy notice
(unless, of course, the customer consents otherwise).
Your Choices
We use good faith efforts to respect your preferences about our use of your information.
We only want to send you information if you want to receive it. We want to communicate
with you in the manner that works best for you - whether that is via email, phone,
fax or direct mail. You may change your communication preferences at any time by doing
any of the following things:
updating your profile through the profile link on a Thomson Reuters Healthcare
Community web site homepage
opting-out of emails by using the unsubscribe feature on the email communication
contacting our customer services department by email at
TH.customerservice@thomson.com
or by phone at 1-888-227-6469 and requesting the desired change (e.g., opting
in or out of faxes)
If you do not want to receive information from other Thomson Reuters
companies or unaffiliated third parties, you may opt out by accessing your
profile and checking the appropriate boxes in the preference section. You
can also tell us at any time after you register that you do not want us to
disclose your information to other Thomson Reuters companies and unaffiliated
third parties by updating your profile through the profile link on a Thomson
Reuters Healthcare Community web site homepage, or contacting our customer
service department.
Accessing your Information
We strive to provide all our customers with reasonable opportunity to access and
update their customer profile information. If you have disclosed information to
us via online registration or by updating your profile you may access and update
this information by following the link on a Thomson Reuters Healthcare Community web
site homepage to your account profile. Our customer support department can also reasonably
assist you with other requests related to information about you that may be maintained
by us.
Additionally, if you have registered with the Thomson Reuters Healthcare Community
previously but have not provided information needed to qualify for a PDR or
other services that require credentialing, you may add information to your
profile to enable us to qualify you and provide the additional products and
services.
Privacy statement Parameters
This privacy statement describes the policies governing the Thomson Reuters
Healthcare Community. It does not govern the practices at other Thomson Reuters
company businesses.
Additionally, this statement applies to contact and other personal information
maintained by the Thomson Reuters Healthcare Community. Personal information provided
to the Thomson Reuters Healthcare companies in other ways (such as in offline
communications with those companies outside of the Thomson Reuters Healthcare
Community) will be covered by this privacy statement if such personal information
is consolidated with personal information in the Thomson Reuters Healthcare Community.
Some of the web sites in the Thomson Reuters Healthcare Community may provide direct
links to various sponsor and marketing partner sites, where you can apply for
products and services (such as complimentary drug sampling). This privacy statement
does not describe the practices of our partners. Before disclosing personal
information to any other company's web site, you should read the privacy notice
associated with that site.
Cookies and Web Site Information
Like most other commercial web sites, we use standard "cookie" technology and
web server logs to collect information about how our web site is used. Cookies
are small pieces of data that are stored by your web browser on your hard drive.
The cookies allow our web servers to recognize the computers used to access our
web sites. Cookies allow you to move from page to page on the web site, by
remembering the information about the entire session.
Information gathered through cookies and by our web server logs may include the
date and time of visits, the pages viewed, time spent at our Web site, and the
Web sites visited just before and just after our Web site. This information
is collected on an aggregate basis and is not associated with your profile.
We use a third-party advertising company to serve ads when you visit our web
site. This company may use information about your visit to this web site in
order to provide advertisements about goods and services that may be of
interest to you. In the course of serving advertisements to this site, our
third-party advertiser may place or recognize a unique "cookie" on your
browser. If you would like more information about this practice and to know
your choices about not having this information used by this company,
please
click here
.
How We Secure Information Transmissions
Although no systems are completely secure, we have taken reasonable steps to help
prevent the loss, misuse and alteration of the information under our control. For
example, when we ask users to provide financial information (such as credit
card number), or any information during the registration or profile update process,
the data is protected using Secure Sockets Layer (SSL) encryption technology.
Changes to Our Policies
From time to time, we may use customer information for new, unanticipated uses not
previously disclosed in this privacy statement. If we make a material change to
this statement, we will post and highlight the policy changes, and we will also
notify you via email or take other reasonable steps to give you an opportunity to
opt-out of the new data uses.
Individuals Located Outside the United States
If you are located outside of the United States, please be aware that any information
you provide to us will be transferred to the United States. The Thomson Reuters
Healthcare Community will comply with all applicable local laws in respect of your
information. By joining the Thomson Reuters Healthcare Community, receiving our
products or services and/or providing us with your information, you consent to this
transfer.
Contact Us with Any Questions
If you have any questions about this privacy statement or our use of your personal
information, please contact:
Thomson Reuters Healthcare
5 Paragon Drive
Montvale, NJ 07645
Phone: 1-888-227-6469
Fax: 1-201-722-2680
Email:
TH.customerservice@thomson.com
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